More

Downloadable Items

Once a digital item is purchased it is available to be downloaded from the link in the receipt or in the download section of your TCP Account. There is no shipping cost for this purchase.

The Cat’s Pajamas is a home-based business.

We keep costs down by not having a showroom or staff. The very best way to reach the The Cat’s Pajamas is through email at info@thecatspajamasrs.com.

We do our best to reply as quickly and promptly as possible.

Business Hours are Tuesday through Friday 10:00AM to 5:00PM Pacific Standard Time.

We do not take phone orders or checks and only process orders through our website.

For security issues, we only accept orders through our website. We only accept Credit Cards which are processed by Stripe.

We do not have access to any credit card or payment information that Stripe is given

We do not sell or rent to unrelated third parties individually customer specific information. We do not provide our mailing list or customer lists to unrelated third parties for their use unrelated to performing services directly for us.

From time to time we may send you information if you sign up for our email newsletter, about the products and services we offer, or about products and services we feel you might be interested in. Always when we do this, we will clearly be identified as the sender of the information.

If you have been signed up to receive newsletters on our web site by somebody else without your permission, we will promptly remove you from our mailing lists once you contact us and we will cooperate with governmental agencies relating to the unauthorized sign-up.

You may indicate to us that you do not wish to receive newsletters from us by unsubscribing from our newsletter. We will use our best efforts to honor your request.

We may disclose information to Agencies or authorities with whom we are legally required to cooperate during the investigation of fraud or illegal activity. For example, we may disclose information in response to a subpoena, warrant, court order, or comparable legal process.

If we mail, email, or call you to solicit your business using a list provided by an unrelated third party, we will not add you to our recurring mailing lists without your permission.

Our servers are protected behind a firewall that limits access and to help safeguard the information we keep about you. All credit card information is gathered on a secure site.

As a security measure we may block access to our site from individuals or areas.

Returns or Refunds

The Cat’s Pajamas wants you to be completely satisfied with your purchase, and we are happy to extend store credit if you are unhappy with your purchase